It is important for a PM to encourage his team members to give and receive feedback. Feedback are important for team to be cohesive and successful.
When it comes to feedback, people always use sandwich technique. How many times have you heard people tell you something in lines of,
"you are great. you are doing an amazing job. you are mean. it was great working with you". They sandwich a bad thing between two good things about you. This is not feedback. There is nothing positive is going to come out from these kind of conversations. In fact , the types of conversations will have negative effect.
Feedback should be given for two reasons,
1) Improving Effectiveness and
2) Strengthening confidence.
There is nothing like good or bad feedback, only feedback.
When giving feedback,
1) Be specific.
2) Focus on behavior rather than the person
3) Be descriptor rather than judgmental
4) Ask permission
5) Give feedback in private
When receiving feedback
1) Ask for instances if the person tells you something generic
2) Ask for suggestions
3) Treat feedback as a gift :)
Encourage your team members to give and receive feedback.
It will be nice if you all can share your experiences in giving and receiving feedback.